(828) 391-9880 107 Craftsman Drive, Morganton, NC
NC
STEP ONE: CREATE CUSTOMER ACCOUNT
As a new customer, the first step to becoming a part of the Paws & Claws of Morganton family is to create your new customer account:
• Please CALL US and we will do this with you by phone (or, in person if you wish!)
• You will only have to create your account once.
• After you have created your account, you will add your Pet(s) information.
• Once you have added your Pet’s – you can make reservations for the following Pet Services:
Overnight Boarding/Lodging, Doggie Daycare, and Grooming.
STEP TWO: COMPLETE & SUBMIT FORMS
The second step is to complete the owner/pet information forms prior to your arrival or drop-off date.
There are 3 ways to provide us with your completed forms:
1) You may fill out the forms online by tapping the links below.
2) Or, you may stop by to pickup a "New Customer Packet" and drop the forms off prior to your arrival date.
3) You may also request the forms be emailed to you by emailing us: reservations@pcm.pet
Paws & Claws Pet Owner Information
Paws & Claws Contract & Release Form
Paws & Claws Medical Release Form
Paws & Claws Multiple Pet Form
Boarding Reservation Checklist
Vaccinations
• Email vaccination records to: reservations@pcm.pet
• We must receive these records within 48 hours of stay.
• Canine vaccines required: Distemper/Parvo/Rabies/Bordetella
• Feline vaccines required: Feline distemper/Rabies
NOTE: Please become educated on Canine Influenza aka dog flu.
Tap here to learn more!
New Client Forms
• All forms must be completed prior to arrival.
• Your forms can be submitted online (links above), dropped off or emailed to us!
• There are 3 ways to obtain the forms: online, stop by and pickup a packet, or email us to request the forms be emailed to you.
Arrival Times
• First-time boarders need to be here by 5:00pm.
• All others need to be here by 5:30pm.
• This ensures out staff has time to get your pet(s) settled in before the end of the day!
Other Important Reminders/Notes
• Lobby is closed from 12 Noon to 1:00 pm.
• If it's your FIRST TIME staying with us or you would like a tour of our facility, please plan to come by prior to your drop-off date.
• Owners are not allowed to accompany their pet to the kennel area at drop-off. It is upsetting for some pets and they usually do much better if mom and/or dad say goodbye in the lobby.
Check Out Our Boarding Policies & Requirements (Tap Here)